LDAP Errors
The CipherTrust Manager supports external LDAP. The section lists errors that could occur while configuring an external LDAP.
| Action | Error Information | Possible Cause | Remediation |
|---|---|---|---|
| Create Connection | Errors with data provided. | LDAP configuration data not provided. | Provide the mandatory LDAP configuration data. |
| Test Connection | socket connection error while opening: [Errno 111] Connection refused | Connection details are not valid. | Ensure that the LDAP configuration settings are valid. |
| Test Connection | Failed to bind to LDAP server | The search criteria specified in bind-dn does not exist or the password is incorrect. | Validate the search criteria for LDAP and also verify the password. |
| Test Connection | socket connection error while opening: socket ssl wrapping error: [PEM: NO_START_LINE] no start line (_ssl.c:3626)' | The provided Root CA certificate is in incorrect format and cannot be read. | Provide Root CA certificates in correct format |